1Reach Out

Remote assistance. You see and control a customer’s or colleague’s computer as if you were sitting next to them: encrypted end to end and direct between the two PCs, so the screen image never passes through a server.

• Connected in seconds with a 9-digit ID, and several PCs at once in tabs.
• Smooth picture and sound, files, chat and clipboard, several screens.
• Admin tasks, UAC and the sign-in screen through the Reach Support Agent service.
• Free to use, with Pro for people who help a lot and Corporate for your own Reach Out server, with your brand, session reports and usage reports for your invoices.

2Download Reach Out

For Windows 10 and 11. One setup for the whole PC, with the Reach Support Agent service, so a helper can also work with UAC prompts and at the sign-in screen. Windows asks once for administrator permission.

3Runner

Secure messaging, file sharing and tasks for teams in the field and in emergencies. No internet, no server, even over slow radio links.

• Every PC is a complete station: chat, files, tasks and a map, straight from station to station.
• Works anywhere, from a gigabit switch to a narrow radio link.
• Secure down to the disk, with end-to-end encryption, signatures, an encrypted database and an emergency wipe.

4Customer Portal

One safe place where your customers send you their files. They sign in on your own web address and the files land straight in their own folder in your SharePoint. Their account manager gets an e-mail, and every customer only ever sees their own files.

• Straight into SharePoint, one folder per customer, where your team already works.
• Safe by design: invitation only, two-factor sign-in for everyone, customers kept apart and a full audit log.
• Your own brand on every page and e-mail, on your own server, with one installer for Windows.