Jonker IT

Jonker IT

Software terms of use

These terms apply to all software you download through arnoldit.nl, such as Reach Out, STEM, TenantSupport365, Runner Tactical Chat and the Customer Portal. By downloading, installing or using the software, you agree to these terms.

Wherever these terms, the software or its documentation say “Runner”, this means Runner Tactical Chat.

1Use at your own risk

The software is provided “as is”, without any warranty. There is no guarantee that the software works without errors, suits your purpose, is always available or is secure in your situation. You use the software entirely at your own risk.

2No liability

Jonker IT is not liable for any damage caused by downloading, installing or using the software, or by the software not working, or not working properly. This includes, among other things:

  • loss of or damage to data, files or e-mail;
  • changes to Microsoft 365 environments, servers, networks or other systems, your own or your customers’;
  • business interruption, lost revenue or profit, and consequential damage;
  • fines, claims by third parties and costs of recovery.

Where the law does not allow liability to be excluded entirely, it is limited to the amount you paid for the software concerned, up to a maximum of € 100.

3Your responsibility

  • You judge for yourself whether the software is suitable before using it, preferably in a test environment first.
  • You are responsible for everything you do with the software, in your own environment and in your customers’, and for the rights and permissions needed for it.
  • You make and keep your own up-to-date backups.

4Services of others

The software can work with services of others, such as Microsoft 365, Partner Center and Exchange Online. Those services have their own terms. Jonker IT is not responsible for changes, outages or restrictions of those services.

5Updates and support

Updates, support and the availability of downloads are not guaranteed and may change or stop without notice. Help with installing or using the software can be agreed separately.

6Ownership and licence

The software remains the property of Jonker IT. You get the non-exclusive right to use it. You may not sell, rent out or publish the software as your own product. Paid parts and licences follow the agreements made for them.

7Governing law

These terms are governed by Dutch law. Disputes are submitted to the competent court in the Netherlands.

These terms may be changed; the version on this page applies. Last updated: November 2026.